Cloud Control — Interactive Solution Brief
CISCO Next Generation Observability Interactive Solution Brief
Observability for AI

Next-Level Observability.
Optimize AI at Scale.

Splunk Observability helps you build trust in AI with deep context and correlation across your entire stack, so you can understand how a performance issue happening anywhere is impacting your business — and optimize AI at scale. Full control of your data means you own your data; no proprietary vendor agents get in the way. Upfront, predictable pricing means you only pay for what you use, with no bill shock at the end of the month.

The Big Picture

Four Concepts. One Cisco Architecture.

Full-stack observability, observability modernization on the Cisco Data Fabric, network observability, and agent observability aren’t four separate products — they’re four capabilities of one platform. Let’s zoom in from the whole Cisco stack, to where this brief focuses, to the detail underneath.

Cisco’s Co-Designed Full Stack

Cisco delivers a full-stack platform with Observability and Security running across every layer — from AI applications down to silicon and optics.

OBSERVABILITY
AI applications & agents
Model
Data
Compute
Network
Silicon & optics
SECURITY

Where This Brief Goes Deep

Cisco Observability sits at the top of the stack — where AI applications & agents, Model, and Data intersect. That’s where the four concepts of this brief live.

OBSERVABILITY
AI applications & agents
Model
Data
Compute
Network
Silicon & optics
SECURITY
The three pink layers above are what the rest of this section unpacks — the specific Cisco + Splunk components that fulfill each one.

Zoomed In: How Cisco Fulfills Each Layer

The three pink Cisco layers map to specific capabilities in this brief. Reveal them bottom-up to walk the story.

1. Domains 2. Management 3. Data Fabric 4. Correlation 5. Cisco AI 6. Agents 7. Insights
Click Reveal Next Layer to walk the architecture from the bottom up — Domains, then Management, then Data Fabric, then Correlation, then Cisco AI, then Agents, then Insights.
Cisco Layer · AI Apps & Agents: Insights (Cloud Control)
CLOUD CONTROL
One Login
Unified Inventory & Topology
Actions (Correlated Alerts)
AI Assistant
AI Canvas embedded
Cisco Layer · AI Apps & Agents: Agents
Any Agents · Cisco Agents · Galileo · AI Defense
Cisco Layer · AI: Cisco AI
Any AI · Cisco LLMs
Cisco Layer · AI: Correlation
Intelligent Correlation Engine · MCP · Automation Run Books
Cisco Layer · Data: Data Fabric
Cisco Data Fabric · Meta Data Catalog · Unified Telemetry · Time Series Data
Cisco Layer · Data: Management
Observability
MicroservicesO11y
3-Tier AppsAppD
EventsITSI
WANThousandEyes
Network & Collaboration
SwitchingCatalyst Center
Team MessagingWebEx
Collab. DevicesControl Hub
DatacenterNexus DB
OTELSplunk
Contact CenterCCE
Security
Security PolicyXDR
Security DevicesSCC
Cisco Layer · Data: Domains
Observability
Network
Collaboration
Security

There are four concepts on this page we’ll explore — and show you how easy it is to get started with Splunk Observability.

Concept 01 · Full-Stack Observability

See the Business Impact of Problems Across Apps, Infrastructure, and Business Processes.

Deeper business context to solve issues faster with greater precision. Modern incidents span security, network, infrastructure, application, and user behavior simultaneously — looking at one domain at a time produces a confident-but-wrong answer. Splunk Observability correlates all of it in one platform, so teams see the actual root cause and the business impact together.

Live Incident Simulation · PseudoCo Branch 47
Click each domain to see what it sees in isolation

Symptom: Users report slow checkout. 4 monitoring tools are firing. None of them agree on what’s wrong.

🛡️
Security
SCC, AI Defense, Secure Access
🌐
Network
ThousandEyes, Meraki, SD-WAN
📱
Application
AppDynamics, Splunk O11y
🖥️
Infrastructure
Intersight, Nexus Dashboard
⬆ Click a domain above to see its conclusion in isolation.
75%
MTTR reduction with unified cross-domain observability (Apica)
>95%
reduction in mean time to root cause with AI correlation
84%
of organizations pursuing observability tool consolidation (LogicMonitor 2026)
10+
monitoring tools the average enterprise has to reconcile manually
12 hrs
per week wasted chasing data across siloed systems (Forrester)
30%
of breaches go fully undetected by single-domain security tools
Use Cases
What this concept helps you get done
  • Monitor critical business processes & user journeys
  • Troubleshooting & root cause analysis
  • Optimize observability costs
  • Monitor the entire technology stack

Full-Stack Observability · Click-Through the Splunk Observability Cloud

Sam Ali starts her day with one login. One inventory and topology. One view for alerts. One AI Assistant. And AI Canvas embedded inside Cloud Control — the multiplayer workspace where human operators and AI agents investigate and remediate cross-domain incidents together, grounded in platform data and policy.

Launch Cloud Control Demo
Concept 02 · Observability Modernization

Connected Data Makes an AI Co-Worker Possible.

Deeper insights aren’t just for humans. The same cross-domain data foundation that gives your teams full-stack visibility — app, infrastructure, network, digital experience, and business signals in one Cisco Data Fabric — is what gives AI SRE the context to act as a real-time co-worker inside Observability Cloud. It monitors, investigates, and pre-prepares evidence before your team walks into the war room, so your engineers spend their time deciding, not scrambling — and your observability practice is ready for the agentic era.

AI SRE Co-Worker Simulation · Real-Time Investigation
Toggle AI SRE to see how a real-time co-worker changes your team’s day.
AI SRE: Off
Traditional SRE workflow. Team pages across dashboards, correlates signals by hand, and pre-prepares evidence before decisions get made.
Live Incident · 09:14 UTC · APAC
Checkout latency spike — downstream cart abandonment climbing
Cross-domain: touches app, infrastructure, network, digital experience, and a business KPI
1
Monitor & Detect
8 min
Signal noise + swivel-chair across dashboards
2
Investigate
45 min
Manual correlation across 6+ tools
3
Pre-Prepare Evidence
30 min
Assemble screenshots, tabs, and hypotheses
4
Decide & Remediate
15 min
Apply fix — the only step that should be human
1h 38m
Mean Time to Resolution
18%
Team time on innovation vs. firefighting
6%
Cross-domain data auto-correlated
Coin-flip
First-hypothesis accuracy
The cross-domain data foundation of the Cisco Data Fabric is what makes AI SRE possible — the same connected data that gives your team full-stack insight also gives an AI co-worker the context it needs to monitor, investigate, and pre-prepare before the war room ever convenes. Deeper insights than any peer platform, ready for the observability of the future.
Use Cases
What this concept helps you get done
  • Monitor critical business processes & user journeys
  • Troubleshooting & root cause analysis
  • Optimize observability costs
  • Monitor the entire AI stack

Observability Cloud with AI SRE · The Real-Time Co-Worker

Watch AI SRE handle detection, correlation, and evidence-gathering on a live incident inside Observability Cloud. The same cross-domain data foundation that unlocks full-stack insight for your teams is what makes an AI co-worker possible — see it monitor, investigate, and pre-prepare while your engineers focus on the decision.

Launch Observability Cloud Demo
Concept 03 · Network Observability

End-to-End Visibility — From Network Paths to Application Performance to End-User Experience.

Co-sell Observability Cloud + ThousandEyes to spot bottlenecks in real time across network paths, application performance, and end-user experience. Cisco is the only vendor that bridges both layers — the insight layer with Cloud Control, and the management layer with ThousandEyes ↔ Observability Cloud.

The Bridge Simulator · Three Ways Cisco Connects Network and App
Toggle each Cisco integration point and watch the war room shrink.
NETWORK DOMAIN APPLICATION DOMAIN 2 1
Cross-domain visibility: 15%The bridge is out. Teams see silos, not systems.
3h 20m
Time to Root Cause
6
Cross-Team Escalations
15
Teams in the War Room
Recurring
“Network Innocence” Proved
67%
of organizations take 3+ hours to determine the root cause of an app-related issue — a third take 6+ hours. AppDynamics / Cisco
15 · 5–6 hrs
average number of people and duration of an IT war room to resolve a single incident. NETSCOUT industry research
40–50%
faster remediation when observability is unified vs. fragmented multi-vendor stacks. Gartner
0 · 99.998%
Cisco IT’s own result deploying Splunk + ThousandEyes + Catalyst/Meraki: 0 major incidents (from 3–4/quarter) and automation handles 99.998% of 4M daily alerts. Cisco on Cisco
Use Cases
What this concept helps you get done
  • Pinpoint network impact on app performance
  • Network device performance monitoring (NPM)

Network-to-Application Integration · Live Walkthrough

Follow a single incident from Cloud Control down into Observability Cloud. See the same signal flow through the Insights layer and the Management layer, with correlated ThousandEyes network telemetry surfacing beside application traces — one story, one team, one system.

Launch Network Observability Demo
Concept 04 · Agent Observability

Build Trust in AI by Evaluating, Observing, and Controlling Agent Behavior and Token Costs.

Accurate, low-cost evaluations and guardrails to build trust in AI. LLMs and autonomous agents introduce failure modes traditional monitoring cannot see — hallucinations, drift, runaway token spend, wrong-but-confident actions that return a 200 OK. Splunk Observability closes that gap with automated AI evaluation, programmable guardrails, Luna SLMs (proprietary small language models that evaluate at 95% lower cost than LLM-as-a-judge), prompt-level visibility, real-time AI tokenomics, and AI infrastructure monitoring for the underlying GPUs and vector databases.

Agent Fleet Simulation
Toggle observability and scale the fleet
AI Observability: OFF
Agents run unmonitored. Failures look like successes. Issues only surface after customers complain.
Pilot (10)Team (500)F500 fleet (150,000)
Legend Active agent (operating normally) Silent failure (observability OFF — undetected) Caught failure (observability ON — contained)
200
Active agents
24
Silent failures
$8,400
Wasted tokens / day
9.2 hrs
Time to detect
150K+
agents the average Fortune 500 enterprise is projected to manage by 2028
60%
of software teams will use AI eval and observability platforms by 2028 (Gartner, up from 18% in 2025)
40%+
of agentic AI projects risk failure without proper governance and visibility
6x
higher production success rate for AI agents with strong eval frameworks
97%
lower cost vs. LLM-as-judge with Galileo's Luna-2 small evaluator models
32%
of orgs cite quality as the top barrier to agent deployment (observability is the answer)
Use Cases
What this concept helps you get done
  • Evaluate agent behavior to ensure accuracy
  • Monitor the entire AI stack — from agent to GPUs
  • Optimize token costs (tokenomics)
  • Prevent inaccurate and harmful outputs (guardrails)

Galileo · Agent Observability Platform

AI evaluation for agents and LLMs from dev to production, programmable runtime guardrails that intercept harmful/biased/off-topic responses in milliseconds, Luna SLMs that deliver superior evaluation performance at 95% lower cost than LLM-as-a-judge, prompt-level visibility to spot hallucinations and confidence drops, real-time AI tokenomics (cost-per-interaction and token usage), and AI infrastructure monitoring for the GPUs and vector databases underneath.

Launch Galileo Demo
Experience It Live

Four Demos. One Conversation.

Cross-launch into any of the four demo environments to see the concepts in action.

Concept 01 · Full-Stack Observability

Cloud Control

AgenticOps in action: one login, one topology, one alert view, and AI Canvas (embedded in Cloud Control) where operators and agents resolve cross-domain incidents together.

Launch Cloud Control Demo

Concept 02 · Observability Modernization

Observability Cloud with AI SRE

An AI co-worker inside Observability Cloud, powered by the Cisco Data Fabric’s cross-domain data. AI SRE monitors, investigates, and pre-prepares evidence so your team decides faster — with deeper cross-domain insight than any peer platform.

Launch Observability Cloud Demo

Concept 03 · Network Observability

Network-to-Application Integration

Walk a single incident from Cloud Control into Observability Cloud. Correlated ThousandEyes telemetry surfaces beside APM traces — the end of “network innocence” escalation loops.

Launch Network Observability Demo

Concept 04 · Agent Observability

Galileo

Agent traces, evaluation metrics, and runtime Protect guardrails that stop hallucinations, off-policy actions, and silent failures before they reach customers.

Launch Galileo Demo
Cloud Control · Observability Cloud · Galileo  ·  Interactive Solution Brief  ·  For customer use during Cisco events